About Broadway Locksmith and Automotive Corp
Broadway Locksmith and Automotive Corp is a mobile locksmith operation rooted in Brooklyn, NY — built around the idea that when your lock fails or your keys disappear, you deserve a real professional at your door, not a rushed technician reading from a script. We handle everything from a residential mortise lock replacement on a brownstone in Park Slope to an automotive lockout on the BQE service road, and we do it seven days a week, around the clock, from a fully stocked van that comes to you.
Open 24 hours, 7 days a week · Licensed, bonded & insured

“We serve Brooklyn, Queens, and Staten Island, and our phone — (347) 429-8668 — is answered by a live person every hour of every day. There are no bots, no callback queues at 2 a.m., and no surprise charges when the technician arrives. Our work is hands-on, on-site, and guided by a straightforward philosophy: confirm an exact price before we touch anything, use the least invasive method possible, and leave your property cleaner than we found it.
What we do
Available 24/7
Day, night, weekends and holidays — a real local locksmith answers and rolls a fully-stocked van.
Fast local response
Based in Brooklyn, we reach the Brooklyn area in well under an hour.
Insured & background-checked
Vetted technicians, up-front pricing, and no surprise add-ons when we arrive.
Damage-free entry
We pick and bypass locks the right way, so most lockouts are solved without drilling anything.
What a Locksmith Does — and What Sets Our Mobile Model Apart
A locksmith diagnoses, repairs, installs, and bypasses locking mechanisms across residential, commercial, and automotive contexts. That covers everything from rekeying a door knob lock after a tenant moves out to programming a transponder key for a late-model vehicle to servicing a heavy-duty mortise lock on a commercial storefront. The craft requires familiarity with mechanical pin-tumbler systems, electronic access hardware, and the structural quirks of doors and frames that vary enormously from building to building — especially in a borough like Brooklyn, where you might find a century-old iron gate next door to a newly constructed steel-frame condo.
Our mobile model means the workshop comes to you. Each of our service vans carries a curated inventory of lock bodies, cylinders, key blanks, cutting equipment, and programming tools — enough to handle the majority of jobs in a single visit without ordering parts. When you call us for an emergency locksmith response, we dispatch from within the borough, which keeps travel times practical. We are not routing calls through a national center; the technician heading to your address is based here, knows the streets, and is equipped for the job before the van leaves.
When the situation calls for it, we also perform non-emergency scheduled work — planned lock upgrades, master key system installations for multi-unit buildings, and full hardware replacements timed around a move or renovation. Whether the call is urgent or planned, the process looks the same: we assess, we quote, we work, we verify with you that everything functions correctly before we leave.
Our Values: Honest Pricing, Non-Destructive Entry, and Respect for Your Property
Before any work begins on any job, we state the exact price. The factors that shape a quote are straightforward: the type of lock or vehicle involved, the time of day, travel distance to your location, and whether replacement parts are needed. A standard door knob lock rekey during daytime hours is a different scope than an after-midnight mortise lock cylinder extraction on a commercial door — and your quote will reflect those specifics clearly, not as a vague estimate that expands once we are already there.
Non-destructive entry is always our first approach during a lockout. Before we consider any mechanical intervention, we assess whether a spare key is accessible, whether another entry point is available, or whether the lock can be manipulated open without damage using professional tools. Drilling or cutting is a last resort, reserved for situations where the lock mechanism itself has failed, been tampered with, or is so damaged that manipulation is not viable. We explain our reasoning to the customer before proceeding so you understand exactly what is happening and why.
We treat your door, your vehicle, and your workspace as if it belongs to someone we know — because in a borough this interconnected, it very likely does. That means we work carefully around door frames and paint, we do not leave key shavings or packaging on your floor, and we confirm that every lock we service is fully functional before we consider the job complete. If something about the hardware we encounter concerns us — a weakened frame, a misaligned strike plate, a worn cylinder that may fail again soon — we say so plainly and let you decide how to proceed.
From Your First Call to a Working Lock: The Customer Experience Step by Step
The call reaches a live dispatcher who collects your address, a brief description of what you need, and your contact number. For emergency locksmith calls, we provide an honest estimated arrival window based on where our nearest available technician is at that moment — not a marketing figure. You will not be quoted 15 minutes when the real answer is 40. We confirm the quoted timeframe and, if conditions change in transit, we call you.
When the technician arrives, the first step is always identification and a brief assessment of the situation. For lockouts, we ask for proof of ownership or occupancy — a lease, a vehicle registration, a piece of mail — before beginning any entry work. This protects you as much as it protects us: it means no technician operating under our name will open a lock for someone who does not have the right to access that property. After verification, we walk you through what we found and what we recommend, state the confirmed price, and wait for your approval before any tools come out.
The work itself varies by job type, but the close-out process is consistent. We test every lock under normal operating conditions — turning the key from both sides, testing deadbolt throw, cycling the new cylinder, or confirming the programmed key starts the vehicle. If you have questions about the hardware we installed or how to maintain it, we answer them before leaving. Payment is collected on completion, and you receive a clear breakdown of what was done.
Emergency Locksmith and Mortise Lock Service: The Depth of Work We Handle Daily
Lockouts are the most time-sensitive calls we receive, and they come in every configuration. A residential lockout from a Brooklyn apartment might involve a standard deadbolt, a reinforced security cylinder, or a full mortise lock body — a type of lock common in older New York construction where the entire mechanism is recessed into the door's edge rather than mounted on its face. Mortise lock service is a distinct skill set: the lock body, cylinder, and trim all interact, and improper handling can damage the door slab or the internal cam mechanism. We carry the tools and replacement parts to service mortise hardware on-site.
On the commercial side, we work on mortise lock systems in office buildings, retail storefronts, and multi-tenant properties throughout the borough. Commercial locksmith work also includes panic bar (exit device) installation and repair, access control hardware, high-security cylinder upgrades, and master key system configuration — the kind of project where one key opens certain doors and not others, at scales ranging from a two-suite office to a building with dozens of units. Each of these jobs requires careful planning and precise execution because errors in a master key system can compromise the security of every door it governs.
Our auto locksmith capability covers vehicle lockouts, replacement and duplicate car keys, transponder key programming, key fob repair, and ignition cylinder service. Modern vehicles with push-button ignitions and rolling-code transponders require specialized programming equipment to generate a working key — it is not a job that can be done with a blank and a file. We carry equipment compatible with a broad range of domestic and imported vehicles and can verify compatibility before dispatching so you are not waiting for a technician who cannot help you. If you are locked out in Brooklyn and need help now, call (347) 429-8668 — we answer every hour of every day.
Our Complete Range of Locksmith Services
Our day-to-day work spans a wide range of lock and security needs. On the residential side, we handle apartment and house lockouts, mortise lock installation and repair, door knob lock replacement, deadbolt installation, lock rekeying after a move or key loss, peephole installation, window lock repair, mailbox lock replacement, sliding door lock service, and lock upgrades to higher-security hardware such as Schlage or Kwikset cylinders. We also handle broken key extraction — removing a snapped key from a cylinder without damaging the lock body — and door frame reinforcement assessment when a lock is only as strong as the frame holding it.
For commercial clients, our services include commercial lockout response, mortise lock system service, office building rekeying, panic bar and exit device installation, high-security cylinder upgrades, master key system design and installation, access control hardware integration, storefront lock replacement, padlock and hasp service, cabinet and filing cabinet lock service, and safe opening and combination changes. We work with property managers, small business owners, and building superintendents who need reliable service on a schedule that does not disrupt operations.
On the automotive side, we provide car lockouts for all vehicle types, duplicate and replacement car key cutting, transponder key programming, key fob battery replacement and reprogramming, broken key extraction from ignitions and door locks, ignition cylinder repair and replacement, and trunk lockout service. We cover vehicles across a wide range of makes and model years and bring diagnostic programming equipment on every auto call.
Brooklyn-Based Coverage: Why Local Presence Matters for Emergency Response
Brooklyn is a borough of distinct neighborhoods, each with its own street grid, building stock, and practical realities. The brownstones of Carroll Gardens have different door hardware than the prewar apartment buildings of Flatbush or the newer construction along the Williamsburg waterfront. Atlantic Avenue near the Barclays Center sees different commercial lock needs than the retail corridors of Bay Ridge or the mixed-use blocks of Bed-Stuy. Being based in Brooklyn means our technicians have real familiarity with these environments — they know how traffic moves on Atlantic Avenue versus Flatbush Avenue at different hours, and they know what hardware is common in buildings from different construction eras.
We also serve Queens and Staten Island, extending the same mobile dispatch model across borough lines. Whether you are locked out of your car near the Staten Island Ferry terminal or need a commercial locksmith for a Queens storefront, the process is identical: one call to (347) 429-8668, a live dispatcher, an honest estimated arrival time, and a technician equipped for your specific situation. Our coverage area was built to reflect where our customers actually are — not just where it is convenient for us to go.
Local presence also shapes how we handle relationships with property managers and building owners who need recurring service. A superintendent managing a multi-unit building in Canarsie or a landlord with properties in multiple Brooklyn neighborhoods benefits from a locksmith team that can respond quickly to tenant lockouts, coordinate rekeying between tenancies, and provide consistent hardware recommendations across a portfolio. We are not a national dispatch network — we are a Brooklyn business, and that distinction is visible in how we show up.
What You Can Hold Us To: The Concrete Promises We Make on Every Job
Every job we take comes with a set of commitments that are not conditional on the size or complexity of the work. First: you receive a confirmed, exact price before we begin. Not a range, not an estimate subject to change — a specific number that reflects the actual scope of what we are about to do. The factors we weigh to reach that number are transparent: lock or vehicle type, time of day, travel, and any parts required. Once you approve that number, it does not move unless you ask us to do additional work beyond the original scope, in which case we state the new total and wait for approval again.
Second: we always attempt the least invasive approach before any destructive method. No lock gets drilled if it can be manipulated open. No door gets forced if the mechanism can be picked or decoded with professional tools. This protects your hardware, your door, and your wallet — and it reflects how we were trained to think about this work. Third: we verify full functionality before leaving. Every lock we touch is tested under normal use conditions. If it is not right, we make it right before we go.
Fourth: we are insured. If something goes wrong during our work — a rare occurrence, but a real possibility in any hands-on trade — you are not left to absorb the cost. Fifth: we communicate honestly throughout the job, including when we encounter something unexpected. If we open your wall panel and find a second problem you did not know about, we tell you, explain it plainly, and give you the choice of how to proceed. No pressure, no manufactured urgency. Call (347) 429-8668 any time — day or night — and hold us to every one of these standards from the first moment we answer.